Retail Loyalty

News

The Warehouse Group adopt world leading Eagle Eye loyalty platform

Insights from our latest Loyalty Central event with Tim Mason, the father of modern supermarket loyalty. Tim Mason, the father of modern...

May 30, 20225 min read

Antavo's Caleb Gamble; restoring a Land Rover and winning Kathmandu's & Mercury's loyalty programs.

Background I’m Caleb Gamble, Sales Director for AUS & NZ at Antavo, an experienced loyalty leader, advisor and passionate retail...

May 5, 20226 min read

Tank Juice to launch a new loyalty program in New Zealand

Tank Juice today announced they'll be launching a new loyalty program in New Zealand for their juice bars. Founded in Kingsland in 1998,...

Mar 16, 20221 min read

Michael Hill's loyalty program Brilliance now has 1 million members

Michael Hill's recent investor update detailed the performance of their Brilliance customer loyalty program which has now reached 1...

Mar 9, 20222 min read

The transaction is the new cookie; two loyalty programs can now collaborate on shared clients

Two different loyalty programs in New Zealand, run by different companies, can now collaborate to better serve and grow their share of...

Nov 29, 20213 min read

NZ's only listed loyalty player Plexure doubles losses & will restructure. Cash burn "fairly large".

Plexure and McDonalds Plexure, founded in 2010, grew out of VoucherMob. It's now listed on the NZX and ASX. It's landed McDonalds as an...

Nov 18, 20212 min read

Airpoints has a new retail points issuing partner in Smiths City

Air New Zealand Airpoints have added a new retail points issuing partner today in furniture and appliance retailer Smiths City. Airpoints...

Nov 15, 20211 min read

Gratifii wins Australia's Click Frenzy for both loyalty and Card Linked Offers (and publishes fees)

Australia's Click Frenzy is to launch a loyalty program and Card Linked Offers with ASX listed Gratifii. Click Frenzy, with 1.7 million...

Nov 3, 20211 min read

Airpoints, Qantas Loyalty and Countdown Onecard; Phil Devlin on the Let's Talk Loyalty podcast.

Phil's perhaps the most widely experienced loyalty leader in New Zealand with roles at Countdown Onecard as head of Strategic...

Oct 22, 20211 min read

The Warehouse Group launches MarketClub; potentially New Zealand's biggest loyalty program

A free tier. Free shipping for $5.99 a month Yesterday The Warehouse relaunched it's giveit pilot loyalty program as MarketClub. At the...

Oct 21, 20212 min read

Gratifii's Card Linking partnership with OpenSparkz : technology and merchant offers combined

Card linking is brand new in New Zealand - significant in Australia and UK Card linked marketing is big globally but nascent in New...

Oct 5, 20212 min read

The Warehouse's new Market Club loyalty program will be New Zealand's biggest

The Warehouse Group's Annual Report yesterday provided insights to their customer loyalty strategy. Today Their existing loyalty programs...

Sep 30, 20211 min read

AA Smartfuel gives 5,000 members a free tank of fuel every month

The Wise Marketer shares Let's Talk Loyalty's podcast interview of AA Smartfuel . Co-Founder Ian Sutcliffe and Marketing Manager Jordan...

Sep 10, 20211 min read

Michael Hill's new loyalty program hits 800,000 members (across Canada, Australia and New Zealand)

Jeweller Michael Hill released their anual results last week. Their strategy focuses on "brand, digital transformation, loyalty, retail...

Sep 1, 20212 min read

Open Banking changes the game for customer loyalty (and Westpac launched it in New Zealand today)

Image: BUCK Westpac launches BUCK Westpac pre-launched their new payment app BUCK today. It hits the market for any New Zealander in...

Aug 19, 20213 min read

Z's loyalty strategy : great Customer Experience delivers customer retention and grows wallet share

Z's Chief Digital Officer, Mandy Simpson, presented at Z's investor day in July. She noted that Z have a Customer Value Proposition...

Aug 10, 20212 min read

Loyalty wallet Stocard bought by BNPL Klarna

Available in multiple markets around the world including New Zealand, Stocard provides a digital wallet where consumers can store...

Aug 6, 20211 min read